Terms of Service
Last Updated: December 1, 2025
These Terms of Service ("Terms") govern your use of Webwise VPN services provided by Webwise Labs LLC ("Webwise", "we", "us"). By downloading or using our services, you agree to these Terms.
1. Service Description
Webwise provides virtual private network (VPN), safe browsing, and threat protection services designed to enhance your online privacy and security.
2. Acceptable Use
You agree not to misuse the service. Prohibited activities include:
- Illegal activities under applicable laws
- Abuse, harassment, or harm to others
- Attempting to compromise service infrastructure
3. Subscriptions & Billing
Paid plans are purchased through Google Play or the Apple App Store and are billed according to the terms of the respective platform.
Subscriptions are managed entirely by Google or Apple, including payment processing, renewals, cancellations, and refunds. Webwise does not directly process subscription payments.
Refunds: Any refund requests are subject to the refund policies of Google Play or the Apple App Store. Eligibility, timelines, and approval of refunds are determined solely by the platform from which the subscription was purchased.
Cancellations of subscriptions may also be subject to the terms and conditions of the respective app store provider.
4. No-Logs Policy
Webwise operates a strict no-logs policy. We do not collect or store browsing activity, VPN traffic, or DNS queries.
5. Service Availability
We strive to maintain high availability but do not guarantee uninterrupted service.
6. Limitation of Liability
Webwise is not liable for indirect or consequential damages arising from use of the service.
7. Termination
We may suspend or terminate access for violations of these Terms.
8. Changes to Terms
We may update these Terms from time to time. Continued use constitutes acceptance of updated terms.
9. Governing Law
These Terms are governed by the laws of the United States.
10. Contact
If you have questions about these Terms, contact us at hello@webwiselabs.com.